Professors

Franita Ware, Ph.D.

Qualitative Research Analyst Consultant

Dr. Franita Ware, Ph.D., is a qualitative researcher, educator, and author on the topic of Warm Demander Teachers. Her area of expertise is racial and educational equity. She creates and facilitates workshops and extended training to engage participants in disrupting their learned biases to examine how to change the systems, structures, policies, and practices perpetuating […]

Eric Fisher

Technology & E-Commerce Consultant

Karen Falkenberg, Ph.D.

Senior Advisor and Evaluation Consultant

Karen Falkenberg has a Ph.D. in Educational Research from Emory University. She has B.S. and M.S. degrees in chemical engineering and over 30 years of experience as a teacher educator, researcher, and university administrator. She is a strategic leader passionate about supporting performance enhancement in others through self-reflection, deep work, and the wellsprings of joy […]

Jeff Miles

VP of Finance & COO

Jeff is completing his certification in Cybersecurity. He has a B.A. degree in Management and Business Administration from the University of Northern Iowa. He has over 30 years of experience in the hotel and hospitality industry, specifically in operations, sales, and revenue management. Jeff is a skilled and passionate business development professional with a proven […]

Andrea Frankenstein, M.S.

Quantitative Research Analyst Consultant

Andrea is a Quantitative Research Analyst Consultant at ILC. She received her Master’s in General Psychology from the University of North Florida. Andrea is working toward her Ph.D. in Cognitive Psychology with a minor in Statistics, Methods, and Measurement at the University of Illinois at Chicago. She is interested in the relationship between self-efficacy and […]

Heather Wright, Ph.D.

Senior Advisor and Evaluation Consultant

Dr. Heather Wright received her Ph.D. in Educational Psychology (2000) with a Language, Literacy, and Learning specialization from Michigan State University. She has worked in higher education and community contexts for the past twenty years. Her skill set includes qualitative research design and analysis, program assessment and evaluation, project development and management, community-based scholarship (especially […]